IT Project Management, Application Support, and Data
Remote - Full Time
Desired Qualifications
- Experience in IT project management roles
- Experience in IT application support roles
- Experience supporting applications in Microsoft Azure and/or administering environments in Microsoft Azure
- Experience in data storage optimization
- Experience in database analysis
- Experience in Azure modernization support
- Azure administrator certification
- Experience supporting and troubleshooting Microsoft SQL databases
- Experience with ShareFile
- Experience with Tableau
- Experience with Drupal
- Experience with Acquia
- Experience with OnContact
Desired Qualifications
- Cloud & Azure
• Experience delivering solutions on Microsoft Azure
• Experience implementing Azure networking, computing, and security best practices
• Experience implementing Azure Data Lake Storage (ADLS Gen2) and Delta Lake
• Experience managing Azure SQL, storage accounts, Data Lake, and Azure migration tooling
• Experience using Azure Key Vault, Azure Monitor, and Log Analytics in enterprise environments
• Azure Administrator-level certification and/or experience - Databricks & Enterprise Data Engineering
• Experience implementing and supporting Azure Databricks (clusters, workflows, notebooks, jobs)
• Experience delivering Databricks-based data engineering solutions at enterprise scale
• Experience implementing PySpark and Spark SQL pipelines
• Experience in large-scale data architecture and data storage analysis - PDF Extraction & Document Processing Solutions
• Experience delivering document‑extraction solutions using Azure Document Intelligence
• Experience building and/or integrating PDF ingestion pipelines using PyPDF2, pdfplumber, PDF.js, or equivalent tools
• Experience implementing OCR processing of scanned PDFs
• Experience in large‑scale PDF text pre‑processing, chunking, and transformation for LLM retrieval - Vector Search & Embedding Infrastructure
• Experience converting unstructured document content into embeddings for downstream LLM use
• Experience deploying vector search solutions using Azure AI Search
• Experience implementing and managing vector databases such as Pinecone, Weaviate, or Chroma - Chatbot / Generative AI Solution Delivery
• Experience designing, building, and maintaining enterprise chatbots that use PDF documents as primary content sources
• Experience deploying chatbots using LLMs (Azure OpenAI, OpenAI, Hugging Face, or similar platforms)
• Experience implementing Retrieval‑Augmented Generation (RAG)
• Experience designing conversational flows and performing prompt optimization at scale
• Experience developing APIs or back‑end integrations connecting LLMs with vector stores and document repositories
• Experience using frameworks such as LangChain, Semantic Kernel, or equivalent enterprise tooling
• Experience monitoring, validating, and optimizing chatbot response quality - Platform & Application Support
• Experience supporting Microsoft SQL Server
• Experience supporting enterprise platforms such as ShareFile, Tableau, Drupal, Acquia, and OnContact - Business Analysis & Multi‑Division Collaboration
• Experience leading requirements gathering across technical and non‑technical stakeholder groups
• Experience working within complex, multi‑division organizations with diverse levels of data maturity - Experience delivering technical documentation and/or providing technical communication
Minimum Qualifications
- Five (5) years’ experience in IT project management roles
- Two (2) engagements lasting at least six (6) months each in IT project management roles
- Two (2) engagements lasting at least six (6) months each in IT application support roles
- Two (2) years’ combined experience supporting applications in Microsoft Azure and/or administering environments in Microsoft Azure
- Two (2) years’ experience in data storage optimization
- Two (2) years’ experience in database analysis
- Two (2) years’ experience in Azure modernization support
